Owen Wood, Park Row Marketing

Credit control is stressful. On one hand, you want to preserve a client relationship but on the other, you want to be paid fairly for the job you do. The biggest worry is what to do, what to say, and how quickly you should escalate the correspondence you’re sending. Before we used itsettled, we wrote off a lot of invoices, where we were working with bad payers and we weren't sure what recourse we could take.


Thankfully, itsettled has it all worked out for you. The dates, messages and information it collects is very reassuring. This is a great extension to any business.

Many clients and many invoices 


Owen works with clients in a variety of industries and often on multiple projects for the same client simultaneously. As a small business owner his time is precious and he needed a surefire way of improving his credit management processes. He wanted to make sure that the process he was using was legally compliant and wouldn’t upset his customers. 


itsettled has it all worked out for you 


After finding itsettled, Owen now uploads every invoice he raises to the itsettled platform via his accountancy software. This saves time and allows the itsettled process to get to work straight away. 


This is a great extension to any business

Now Owen doesn’t have to worry about unpaid invoices causing disruption or upsetting clients with harsh communication - he has it all done for him. itsettled’s gently escalating communication, designed to look as if it comes directly from him, works wonders.

Company name

Park Row Marketing


Marketing agency

Uses itsettled to

Collect invoices using a structured system

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